In mid-2021, the RS adopted new regulation on hotel classification criteria which included several adjustments in line with international best practices. These upgrades were identified after initial benchmarking of RS categorization criteria using European Hotel Stars criteria was conducted by USAID Turizam. What ensued was a more comprehensive comparative analyses of entity-based classification systems targeting 3 categories of accommodation: hotels, residential spas and rural guesthouses.
USAID Turizam produced an Accommodation Classification System Upgrade and Training Plan which will serve as a roadmap for future improvements to classification criteria in both FBiH and RS, but also overall management and capacities for carrying out effective classification of hospitality accommodation. The main purpose is to raise standards of excellence in accommodation services as perceived by international tourists.
