USAID Developing sustainable tourism in Bosnia and Herzegovina (Turizam) and Monri Payments d.o.o. signed the Joint Implementation Plan with the aim of facilitating and expanding access to online payment options in the tourism sector of Bosnia and Herzegovina. In this way, the amount of tourist offers in Bosnia and Herzegovina that are available online will be significantly increased, and thus the online visibility and presence of Bosnia and Herzegovina as a tourist destination.
”As a fintech company, Monri is well aware of the importance of new technologies and digitization in all industries, particularly one as susceptible to external influences as tourism. We are proud to have had the opportunity to contribute to USAID’s project with our online payment processing service, since safe and fast online payments have become the standard expected by foreign and domestic tourists alike. If our commitment and involvement in the project contributes in any way to the better positioning of tourist offerings in BiH, we will be delighted.”, stated Monri Payments Executive Director, Damir Čaušević
The tourism sector of Bosnia and Herzegovina faces major challenges related to the possibility of online sales, which enable safe and affordable instant reservations and confirmations integrated into websites and other sales channels. Most of the reservations, especially in micro and small businesses, are currently made through the contact form, and therefore it is not possible to make a complete reservation in one visit to the website, which is the service that today’s travelers expect.
As part of the Joint Implementation Plan, the partners undertook to invest efforts in raising awareness of the importance of instant reservations, confirmations and the possibility of payment in modern tourism; prepare special offers and discounts to encourage providers of tourist services to use online payment services and provide special offers from partner banks.
Among other things, the benefits of the offer for the tourism sector, in addition to lower costs, include making online payments through free additional services such as Pay by link options that enable payment through a unique link, SecureVault, Promotions service and other functionalities.
Karl Wurster, Director of the USAID/BiH Office of Economic Development, said: “Through the Tourism Development Project in Bosnia and Herzegovina, USAID seeks to create a dynamic, sustainable tourism economy led by the private sector. One of the key elements of the development of modern tourism is digitization, including the significant expansion of offers available on the Internet. The possibility of online reservation and payment of tourist services is a basic service that is understood almost all over the world, and therefore we are especially glad that the Monri company, in cooperation with USAID, will significantly facilitate access to online payment options for the tourist sector of BiH. In this way, Bosnia and Herzegovina is taking another significant step in development towards one of the leading international tourist destinations.”
